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Important Information

Reviewing the following items will help minimise disruptions and streamline the installation of your new window film. A discussion with your installer concerning installation preparation is strongly advised.


Objects and Blinds/Curtains

Remove all items such as plants, pictures, office equipment and miscellaneous objects from the window sills. It is also wise to reposition window blinds and curtains. It is not always necessary to remove them completely.


Remove and/or re-arrange any furniture that may hinder the installer’s access to the windows. If it is necessary to move large or heavy objects agree with your installer, which person is responsible for this.

Airborne and Contamination

To minimise airborne contaminants from getting trapped between the film and the glass, during the installation, close all windows, air-conditioning and heating vents in the vicinity of the installation area. It is also wise to clean floors and vacuum carpeting a day before the film installation begins.

Remove all pets from the area before and during installation.

Glass Breakage History

It is very important to tell your installer if the building or home has a history of glass breakage and/or Double Glazed unit seal failure. This information will help assist your dealer in the selection of a proper window film. Failing to disclose a glass breakage and/or double glazed unit seal failure history could cause a film selection error and void the warranty coverage.

Pre-installation Inspection

With the installer, take a few moments to inspect all windows before the installation begins. During the pre-installation inspection, it is a good practice for both parties to note broken glass, loose panes and/or any imperfections in the glass.

Stickers, alarm systems and/or any other items affecting the installation should be discussed and noted on the quotation.


Film Dry-out Time

During the installation process, your installer will remove as much of the mounting solution as possible, although a small amount will remain under the film. Trapped moisture can cause small water bubbles and/or a slightly cloudy look. This is normal and should be expected. Do not attempt to pierce bubbles during the dry-out period.

Bubbles and any cloudiness will eventually dissipate.

Attempting to pierce a bubble in an effort to drain moisture will damage your film. This damage is not covered by the warranty.

Climate Conditions & Dry-out Time

Film type selection and climate conditions will determine the dry-out period you experience. While warm weather and direct sun light exposure will shorten the dry-out time, cooler climates, shaded areas, non-sunny weather conditions and thicker films can lengthen the drying. If slow drying occurs, do not become alarmed. The trapped moisture will dry-out completely. Dry-out times can vary from a few days to as much as 6 months.


Do not clean the film for 30 days after installation. This will help secure proper curing of the special mounting adhesive to the glass.

Cleaning Solutions

Most glass cleaners will work well, although a good cleaning solution for window film is 25 ml of a mild detergent added to one litre of fresh water. Do not use any cleaners that contain ammonia or cutting agents.

Cleaning Materials

Always use fresh clean, soft materials to wash and dry your window film surfaces. A clean soft cloth or synthetic sponge is recommended for washing the window film followed by another clean soft cloth or soft rubber squeegee for drying.

To avoid scratching the film, do not use bristle brushes, paper towels, abrasive scrubbing sponges, or any cleaning materials that may have been contaminated with dirt particles, as is commonly the case when washing interior and exterior windows with the same cleaning supplies. Our films are not warranted against unreasonable use of abrasives. Please contact us if you have any doubts as to how to clean or maintain your film.

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